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Expert Opinion

Operating model redesign implementation in the public sector

The public sector is a vital aspect of any society as it is responsible for providing important services such as healthcare, education, law enforcement, and much more. To ensure that these services are delivered efficiently and effectively, an operating model needs to be established. In the public sector, it is important to establish an operating model that guides the efficient and effective delivery of services to citizens and the management of public resources.

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Expert Opinion

Lean Digital Transformation is a public sector imperative

Now more than ever, it’s crucial for governments to provide citizens with accurate, up-to-date information and easy-to-use systems for engaging with agencies, completing tasks, getting questions answered, and receiving benefits. Digital transformation has become essential for the public sector to meet already today’s and let alone future needs, requiring governments to transform themselves rapidly and thoroughly by overhauling organizational hierarchies and work processes.

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Expert Opinion

Building Lean from day one: Considerations for Greenfield opportunities

Across all industries, manufacturers who apply lean management principles enjoy significant competitive advantages in getting products to market, reducing costs and meeting customer expectations. Most commonly, we think of introducing lean into an existing plant or manufacturing facility, but there is also the possibility of applying Lean thinking when an organization has the opportunity to build a brand-new facility.

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Expert Opinion

Achieving a More Efficient Public Sector with Lean Management Principles

Lean management principles were pioneered in the private sector – but they hold equally transformative promise for governments. In the face of ever-changing budgets, ministry structures and constituent needs, public sector entities of all types can capture the benefits of Lean thinking to improve customer service, save time, reduce waste and minimize backlogs.

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Expert Opinion

Cutting Through the Complexity: Lean Thinking for Holding Companies

Holding companies are frequently characterized by their complex global operations. Take Berkshire Hathaway, for example, a holding company with positions in multiple, disparate industries—stretching from utilities to railroads and insurance—and operations around worldwide.

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Expert Opinion

Success in the Cloud is intertwined with transforming organizational culture and workflows

Cloud adoption enables smoother collaboration, scalability, and agility but demands a shift in both personnel and procedures for optimal utilization.

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Best practise

LEAN GOVERNMENT

Against a backdrop of increasing citizens’ expectations, the need to get value for money from all levels of government is therefore under greater scrutiny than ever before. However, cost-cutting programmes are risky as they may endanger the quality of service. Faced with an urgent imperative to do more with less, Lean strategies can instead preserve government services and programmes. Typically, today’s government structures are not focused on their citizens’ needs, resulting in unsatisfied citizens and civil servants, long processing times, frustration, re-work, lack of accountability and capacity constraints.