Few sectors have experienced such seismic changes over recent years as the retail sector.
High street footfall has steadily declined over the past two decades and revenues have stagnated. Online retail’s boom has transformed consumer trends, with people accessing information and making buying decisions around the clock. Consumers are far more price-savvy and demanding, and there’s ever more diversity and customer segmentation.
Meanwhile, brand loyalty has declined, thanks to a vast expansion of choice and the effects of globalization. Since 1997, product innovations have increased by 11% year on year, while the ‘flop rate’ for the same period has risen from 60% to 69%. So, in an increasingly competitive and segmented marketplace, there is less margin for error than ever.
Inventory management has always been important, but today it’s crucial to success. Our market-proven transformation expertise, rooted in Lean and cutting-edge digital technologies, is based on a holistic view of the entire supply chain, and implementing a smart, digital and agile retail process. One that quickly ensures long-term, sustainable profitability and growth.
Our focus is on optimizing flow at every stage of the process – from transportation to warehousing, to delivery and stocking shelves. And we’ve achieved this for several notable clients.
By implementing a Lean digital transformation approach in your retail business, you can free up your staff from stock management and merchandising to focus on the most important thing of all: the customer. Lean “digitally-informed” retail means enhanced, personal service, and a proven strategy to increase sales and loyalty.
