Harnessing the Power of Digital: Lean Management in Insurance
Digital technology and analytics are transforming the competitive landscape of many industries, including insurance—but companies often struggle along the path to change and fail to harness the full potential of digital. Insurers who move swiftly toward the new digital reality are flourishing, while those who sit idle with legacy processes are falling behind. In fact, insurers in the top quartile for digital performance are growing twice as fast and achieving higher profitability than their less digitally mature peers.