Innovations in technology have revolutionized the healthcare industry in recent years, making significant improvements in patient outcomes and experiences. However, implementing technological advancements requires a structured approach. This article explores the impact of technology in healthcare and highlights the benefits of a lean digital transformation approach.
Today’s health care landscape is increasingly complex and rapidly evolving, challenging providers to improve quality and efficiency while simultaneously controlling costs and bolstering profitability. Lean management principles can provide a springboard for success by creating maximum value for patients. Here we explore the key ways in which Lean management can generate sustainable results for health care businesses.
Demand for health care services is driven by demographics and advances in medical care and technology. The profitability of individual companies depends on efficient operations and, in the case of many non-profit health care providers, obtaining grants and government funds. Large companies have advantages in accessing the latest medical research, buying supplies, offering a wide range of services, and negotiating contracts with health insurers. Small institutions can compete successfully by serving a limited geographical area, offering specialised services, or building a local reputation for quality care. The sector is highly fragmented: the top 50 organisations generate roughly 15% of revenue.